Customization Policy

At Jiangxi Guangfu Auto Parts Co., Ltd., we offer customization services to meet the unique needs of our retail and B2B wholesale customers: 
  • Customization Options: We provide tailored exhaust pipe solutions, including adjustments in size, material (e.g., stainless steel, titanium), design, and performance specifications (e.g., sound level, exhaust flow). Retail customers can request minor modifications, while B2B clients can opt for fully bespoke designs.
  • Process:
    1. Submit Requirements: Contact us via jdreur834271@gmail.com (B2B) jdreur834271@gmail.com (Retail) with your specifications, including vehicle details, design preferences, and quantity. 
    2. Design Confirmation: We will provide a design draft and quotation for approval. A deposit (50% for B2B, 100% for Retail) is required to begin production.
    3. Production: Production typically takes 15-20 business days, depending on complexity. We’ll keep you updated on progress.
    4. Final Approval & Shipping: Once completed, we’ll share photos of the finished product for your approval before shipping.
  • Minimum Order Quantity (MOQ): B2B custom orders require a minimum of 10 units; Retail custom orders have no MOQ but may incur higher per-unit costs.
  • Pricing: Custom orders are priced based on design complexity, materials, and quantity. A detailed quote will be provided after reviewing your requirements.
  • Non-Returnable: Custom-made exhaust pipes are non-returnable and non-refundable unless there is a manufacturing defect. Please review the design carefully before production begins.
  • Intellectual Property: For B2B custom orders, you must ensure that submitted designs do not infringe on third-party intellectual property rights. We reserve the right to use anonymized designs for promotional purposes unless otherwise agreed.
  • Warranty: Custom products come with a 6-month warranty for manufacturing defects, subject to our general Warranty Policy.
  • Cancellations: Orders cannot be canceled once production begins. Cancellations before production may incur a 10% processing fee on the deposit.